Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopFrequently Asked Questions – Sprint Sports Gear
1. What is Sprint Sports Gear?
Sprint Sports Gear is a Sialkot-based brand that exports custom-designed sportswear to clients across the globe. We specialize in serving professional teams, clubs, and individual athletes with premium quality sportswear solutions.
2. Where are you based and where do you ship?
We are based in Sialkot, Pakistan — the heart of global sportswear production. We ship internationally to regions including the USA, Europe, Middle East, and beyond.
3. What products do you offer?
We offer a wide range of customized sportswear including: jerseys, tracksuits, team kits, shorts & trousers, hoodies, training vests, polo shirts, socks, and custom accessories. All products are available for both youth and adult sizes.
4. Who are your typical clients?
Our clients include sports clubs, coaches, academies, corporate teams, school/college teams, and individual athletes who need professional-grade, customized sportswear.
5. Do you provide fully customized products?
Yes, all our products are fully customizable — from design and color to logos, numbers, and fabric type. Clients can submit their own mockups or work with our in-house design team to finalize the look.
6. How does the design and production process work?
Here is how we work: Design collaboration begins when a client submits a sketch or vision. Our designers refine it into a digital mockup. A sample is created (if requested) and sent via DHL. Once approved, production starts using high-quality sublimation, stitching, and fabric processing. Finally, we ship globally with proper packaging.
7. Can I request a sample before placing a full order?
Yes, we encourage clients to order a sample first to check the quality. The cost of the sample is non-refundable. Once satisfied, you may proceed with the bulk team order.
8. What makes Sprint Sports Gear different?
Our core strengths include: dedicated customer support, modern design assistance, premium quality materials, ethical production standards, reliable and quick DHL shipping, and competitive pricing for bulk orders.
9. Is there a minimum order quantity?
Yes. While samples can be ordered individually, full production starts from a minimum quantity—typically for a team (e.g., 10–15 kits).
10. How can I contact you for orders or support?
You can reach us via: info@sprintsportsgear.com, WhatsApp, or Live Chat / Contact Form on www.sprintsportsgear.com.
11. What types of fabrics do you use in your sportswear, and how do you ensure quality?
We use a diverse range of high-performance fabrics tailored for different sportswear needs. These include Bareek Lycra, Scooba, Shine Lycra, 3-Tuck breathable polyester, Butterfly Mesh (jali), Fleece for winterwear, Interlock knits for comfort, and Katora fabric for bags. We also use synthetic leather for accessories. All materials are tested for durability, stretchability, and breathability.
12. Do you offer size customization for different regions (e.g., US, EU, Asia)?
Yes, we provide region-specific sizing customization based on client requirements. Customers can consult our provided size charts or send their own specifications. Our design team is available to guide clients throughout the process.
13. Can customers personalize each jersey with individual player names and numbers?
Absolutely. We offer complete personalization for each product, including player names, jersey numbers, sponsor logos, and more. These customizations are integrated during production and built to last.
14. How long does it typically take to deliver a full team kit order internationally?
It typically takes around 10 days for production and 3–4 business days for international delivery via DHL, making the entire process approximately 14 days from final approval.
15. Do you provide design consultation or revisions during the design process?
Yes, we offer complimentary design consultation for all clients. Our designers collaborate closely and support revisions until the customer is satisfied before production begins.
16. Are your products suitable for professional-level sports events and tournaments?
Yes, our sportswear is engineered to meet professional standards. The quality of stitching, sublimation, and materials makes our kits ideal for competitive matches, tournaments, and leagues.
17. How do you handle urgent or fast-track orders?
For fast-tracked projects, we allocate dedicated resources or hire skilled workers as needed. Being in Sialkot gives us production flexibility and fast response to deadlines.
18. Do you offer discounts for bulk or repeat orders?
Yes, we offer tier-based discounts for bulk purchases and returning clients. Discounts vary based on quantity, type, and frequency of orders.
19. Can you ship to individual addresses within a team (e.g., players ordering separately)?
Yes, we can ship to multiple addresses if arranged during the order process. Additional shipping charges may apply depending on destinations.
20. How do you ensure safe packaging and delivery of products?
All our products are packed using multi-layer moisture-resistant and impact-resistant packaging. Each parcel is quality checked, sealed, and labeled accurately before dispatch. We use trusted partners like DHL, TCS, and Leopards for secure delivery.
21. Do you offer any after-sales support or product care guidance?
Yes, we support customers after delivery for any queries or issues. We also provide garment care guidelines to maximize the life and performance of the products.
22. Are your materials suitable for all weather conditions and sports activities?
Yes, we offer fabric options suited for hot summers, cold winters, and varying indoor/outdoor sports. From breathable mesh to insulated fleece, our range covers year-round performance.
23. Can you replicate a team’s existing kit design if they don’t want to change it?
Yes, we can accurately replicate or modernize an existing team design. Clients may share previous kits, mockups, or reference photos for exact reproduction.
24. How do you maintain confidentiality and protect team designs and logos?
We treat all team logos, designs, and client information as confidential intellectual property. Our design and production teams operate under strict data handling protocols to ensure privacy and brand integrity.
25. Are your operations environmentally conscious or sustainable in any way?
Yes, we strive to minimize our environmental footprint by using efficient production techniques, digital processes, minimal waste packaging, and eco-conscious sourcing wherever possible.